Policies
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A valid credit card is required to book an appointment.
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Please note our cancellation policy: For appointments cancelled within one hour or “no-show” appointments, we charge 50% of the service total with the credit card on file.
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Because we care about your health and the integrity of your skin, we will not perform waxing treatments if: You are currently using Retin – A, Differin, Accutane, Alphahydroxy, Glycolic (or any other similar exfoliant).
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Inform the Esthetician before any service performed if: You are on medication, if your skin is sunburned, if you have had facial surgery, or if you have undergone chemotherapy in the 6 months leading up to your appointment.
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No refunds or exchanges on purchases. No store credit given.
FOR ONLINE ORDERS
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Please allow 5 - 7 business days (+ shipping) to process your order.
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All items ship from Los Angeles.
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Question about your order: Please contact us at 323.666.3335 or shop@hellostarkstudio.com
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Once shipped, you will receive an email confirmation with tracking.
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No returns accepted. All sales final sale.
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Shipping charge: Flat rate of $4 per mitt only order. For all other orders a flat rate of $6 is applied.