Policies

• A valid credit card is required to book an appointment.

• Please note our cancellation policy: For appointments cancelled within one hour or “no-show” appointments, we charge 50% of the service total with the credit card on file.

• Because we care about your health and the integrity of your skin, we will not perform waxing treatments if: You are currently using Retin – A, Differin, Accutane, Alphahydroxy, Glycolic (or any other similar exfoliant).

• Inform the Esthetician before any service performed if: You are on medication, if your skin is sunburned, if you have had facial surgery, or if you have undergone chemotherapy in the 6 months leading up to your appointment.

• No refunds or exchanges on purchases. No store credit given.

FOR ONLINE ORDERS

• Please allow 5 - 7 business days (+ shipping) to process your order.

• All items ship from Los Angeles.

• Question about your order: Please contact us at 323.666.3335 or shop@hellostarkstudio.com

• Once shipped, you will receive an email confirmation with tracking.

• No returns accepted. All sales final sale.

• Shipping charge: Flat rate of $4 per mitt only order. For all other orders a flat rate of $6 is applied.